What’s going on? – Mercari: Buying & Selling App Review

I used to love this app as a seller but lately they’ve had so many issues. I’ve been a seller (and buyers) for years and the customer service has gone downhill! They keep having issues verifying my identity, they haven’t responded to my messages in over a week and I can’t transfer my money or purchase anything because of that. Very dissatisfied with this app right now
Review by ilovemyselfm on Mercari: Buying & Selling App.