Lies upon Lies - Brutal Dishonesty – Lyft Review

The app always lies about times. For everything. It will show that I can get a ride in 5 minutes but then will match me to a driver who’s 12 minutes away. Then, the driver will actually take 20 minutes to arrive. The app consistently lies like this and can’t be trusted. To add insult to injury, if I cancel on this unexpected longer wait, the app will still show the shorter wait time, but the fare usually goes up if I re-request a ride. This is a bait and switch scam and regulators ought to take a look at this. All that their support agents/bots do is parrot a copied and pasted statement about how the supply is dynamic. I wish they’d stop making excuses and actually provided an honest experience.
Review by LOLGEVOS on Lyft.