Lyft Reviews

5/5 rating based on 1690 reviews. Read all reviews for Lyft for iPhone.
Lyft is free iOS app published by Lyft, Inc.

Driver

Coryjg9999

Went above and beyond , it was a bad situation.. but he rocked and it’s much appreciated He Communicated with me throughout the whole ride to make sure my friend got to me and he was awesome thank you Antonio


refund problem

damarird

why does it take so long for a refund and my ride never came?


Guys are doing a great job !!

Nas1624

Great service


Longer than needed directions

gadwg

The Lyft directions to my destination was a couple miles and 10” longer than needed. Ridesharing app choose the longest route to charge the most money they can. It is ridiculous how constantly they change the route to be the longest word in the most efficient and shorter ride.


My 1st. Lyft ride

Strong and Courageous

Outstanding. Prompt, personable and pleasant!


Constant Cancel

CountRackulla

There is no point for wait & save or plan ahead rides as you’ll more than likely always be cancelled on missed work due to my rides constantly being called. Even when I lived in a more popular city was the same issue before the pandemic it’s ridiculous.


Thank you!

Shauns562

Thank you Kevin. Kevin was my driver from Long Beach Airport to HB. He was very personable and friendly, very nice man. I want to give him 5 stars!!!!!


Satisfied customer

Huggie_Gee

Great nice and polite beautiful customer service very clean vehicle highly recommend


App is horrible

thaone444

Who ever decide to use this go app with Uber instead . This app is horrible. Constantly putting my money on hold , charging me for a ride that was already paid for , wait times are horrible and there’s no one to contact at all . No customer service what so ever


Lies upon Lies - Brutal Dishonesty

LOLGEVOS

The app always lies about times. For everything. It will show that I can get a ride in 5 minutes but then will match me to a driver who’s 12 minutes away. Then, the driver will actually take 20 minutes to arrive. The app consistently lies like this and can’t be trusted. To add insult to injury, if I cancel on this unexpected longer wait, the app will still show the shorter wait time, but the fare usually goes up if I re-request a ride. This is a bait and switch scam and regulators ought to take a look at this. All that their support agents/bots do is parrot a copied and pasted statement about how the supply is dynamic. I wish they’d stop making excuses and actually provided an honest experience.