They don’t care it’s been like this for years – T-Mobile Review

Terrible, the only thing in this app that works consistently is home page, and the shop page. This is what I expect from a company that bit off more than it can chew. You should have waited for sprint to fail then gutted it for the resources instead of the crap “merger” you’re dealing with. I have to say that the NVMO provider’s apps are managed way better and improve actual functionality and stability, although sometimes their process are annoying, know that you will actually will get something done unlike this hot garbage. If you really need T-Mobile towers try Mint Mobile, or US Mobile
Review by Ric502 on T-Mobile.