So far so good – Hopper: Flights, Hotels & Cars Review

I like hopper because of the notifications I get when a flight I’m looking for is at its cheapest. It’s relatively easy to navigate. I wanted to mention my experience with customer service - Specifically, I was scheduled for a flight home on frontier through hopper and the flight ended up being delayed 5 hours. Lucky, when I purchased the ticket I paid the $15 extra dollars for the flight delay plan just incase. When I realized our flight was going to be delayed I emailed hopper customer service and explained that situation.. at first they tried to explain that I had to take it up with the airline themselves which didn’t make sense because I paid that insurance fee. Long story short, I got In contact with someone at customer service who was willing to help me out and I ended up being refunded. Unlike the airlines themselves, I normally have such a hard time with customer service. I’d say so far I’ve had a good experience with hopper
Review by sam.ccc on Hopper: Flights, Hotels & Cars.