Customer service not helpful and they work with scammer company – Expedia: Hotels, Flights & Car Review

First, I rent a car in Honolulu and it was a scam company that has really really bad reviews. I didn’t research the company and trust Expedia too much. Second, I try to add collision protection online before the trip but the system is too buggy after I give my credit card number. I call Expedia to add collision protection and I have been transferred call three times between three customer service agents. The last one finally helped me but he sounds little bit impatient. I don’t trust Expedia anymore. The first time and the last time I am using this app.
Review by bylbetty on Expedia: Hotels, Flights & Car.