Latest updates are disappointing – NETGEAR Nighthawk - WiFi App Review

This app, even with quirks sometimes, was pretty good. The latest updates downgraded the features and decreased its reliability it appears. 1. States that devices are on and connected when they’re not, so real time status is sketchy. 2. No longer shows which devices are on 2.4 vs 5 vs Ethernet connections. 3. No longer can flip a switch to disconnect a device. 4. No longer shows which devices are connected to each satellite. No Wi-Fi connected devices show at all, only the hardwired ones in the network map. 5. The speed test no longer works at all. No data is displayed. 6. In the device list, Ethernet connected items show as Wi-Fi. 7. My favorite, the support link on the app does nothing. They say to contact them but then the link to do so doesn’t even work. So disappointed in how many features were removed in addition to the amount of things in the app that simply no longer work at all. Was there no customer test input? Any testing at all for stability? Update: appears the app is not distinguishing between the devices that are Wi-Fi and those that are Ethernet cable.
Review by zthreescotty on NETGEAR Nighthawk - WiFi App.

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