Order Cancelled – Instacart-Get Grocery Delivery Review

This has to be the absolute worst service ever. Not even talking about the couriers. How do you cancels someone order, and email the person explaining but when the customer emails you back to inform you that you don’t feel safe adding certain information via email, you delete their account indefinitely?! I’ve never heard of any business being conducted as such. As the customer, you’re supposed to Email us trying to reassure us about the process or let us know why it has to be done! Not delete someone’s account. Thank you for showing me how your customer service team operates, no, thank you for showing how YOUR company operates.
Review by UtopianY on Instacart-Get Grocery Delivery.