Application Does Not Match User Function – Orangetheory Fitness Review

This rating is for the OTF application and not OTF facilities or classes. The function of any health or workout application is to track progress, encourage health, and provide an experience that fits with a user’s life style. This application is poorly designed, fails at it’s primary objective, and is ostensibly created for shopping only. 2.5 of 4 tabs are to drive purchasing. Zero screens are designed to provide account summary, performance trends, or to encourage health. An example of this is that is no way to see how many credits you have left. Speculation as to why the application is designed this way would be that it encourages inline credit purchases as classes are booked and at the same time discourages the use of all credits purchased.
Review by Pelli on Orangetheory Fitness.