Good buying app, but I’m leery about selling on hereagain – Mercari: Buying & Selling App Review

I’ve bought quite a few items on here and have mostly had good experiences, but I haven’t sold on here for a long time because of issues with a sale in the past. I sent the items that were purchased, but the buyer said they never received them. The shipping said it had arrived and the driver noted that he left it on the porch. Mercari wouldn’t contact the buyer or let me contact them and just took their word for it. I lost over $50 plus shipping on that sale and never got the package back. It was very frustrating so I haven’t sold on here since. It is great that the buyers are protected, but sellers aren’t always protected.
Review by Kittenpot on Mercari: Buying & Selling App.