No client service – Acorns: Invest Spare Change Review

DO NOT DOWNLOAD THIS APP Acorns sounds like a somewhat decent idea, but from my experience it's very shady and not very good at tracking your money, or letting you withdraw it. At this point in time, I have had all automatic deposits cancelled, bank account uncoupled, and account closed. For over 3 months I’ve had these recurring transaction continuing in my account and I had to work with my bank to block the transactions. OH, Acorns has absolutely 0 humans that will ever consider talking to you. I’ve been nothing but proper and polite and have had zero human responses, just bots attempting to find which FAQ is closest to mine, and it’s not helpful in my case. WHATS BETTER?: set up a recurring deposit with a legitimate broker like Fidelity and Charles Schwab/TD Ameritrade and use that money for ETFs and mutual funds. At least with TDA I can talk to a broker/service agent 8a-8p instantly.
Review by vaughnlandis on Acorns: Invest Spare Change.