Issues issues no solutions – Waze Navigation & Live Traffic Review
Send in a repot and all you get back is the normal techie response
My issue was /is /not using anymore
I recorded my voice on all commands and it constantly gives a mixture of my voice and default voice.
Below is response
Hi Wazer,
Thank you for contacting us about the issue on using Waze on Apple CarPlay. I'll be glad to assist you!
To further investigate the issue, we need a bit more info. Here's what we need:
Send debug logs so we can dig deeper
When you encounter a bug in Waze, you can help us fix it by reproducing the issue while in debug mode and submitting the report logs.
Here’s a step-by-step guide:
Open Waze
In the search bar, type 2##2, and then tap the magnifying glass
A Debug Mode message appears. Tap OK.
Close and re-open Waze
Do the same thing in the app that didn’t work for you. Take a screenshot if you can.
Tap the orange Report button in the bottom right, and then Debug
Tap Yes and wait for a confirmation message
To exit Debug Mode:
In the search bar, type 2##2, and then tap the magnifying glass
Tap OK
If your iPhone is connected, but you have an issue with Waze on CarPlay, please write back to us and include:
The exact issue you’re experiencing
What steps you took, from start to finish
What you expected to happen
What actually happened
iPhone model and iOS version
Your approximate location
The date and time you sent the logs
Screenshot of the custom voice setting
User's sound preferences:
Sounds ? off/alerts/on
Play sound via ? on/off
Mute during calls ? on/off
Pause spoken audio ? on/off
Carplay connection ? on/off
Google Assistant hotword detection ? on/off
Your car model and year, or your in-car system model
Any screenshots or screen recordings that can help us better understand the issue
Looking forward to hearing from you. To learn more about how to use Waze on Apple CarPlay, please visit this Help Center article.
If you still have questions or concerns, please contact us back so that we can assist you.
Best Regards,
Felzony
Waze Support Team
Review by Corkandstogie on
Waze Navigation & Live Traffic.