Missed Flight Due to Poor Communication – Expedia: Hotels, Flights & Car Review

I had a flight credit with Delta through Expedia from a cancelled March 2020 trip. When I called to rebook, the lady I spoke with was helpful and got me booked on a flight. I gave her my credit card information to pay the difference and received confirmation Emails from both Delta and Expedia; However, when I showed up at the airport they told me there was a problem with my ticket. After waiting on hold with Expedia and missing my flight, they told me the price of the flight had changed since booking the ticket, so it was cancelled. They claimed they had no email on file to relay the information to me, but my email is associated with my account and I received the confirmation emails. She offered to rebook me on the next flight, but with no additional compensation and the flight was an extra 350.00. I declined as I had no way of knowing if this flight would actually go through. I would not recommend booking thorough Expedia. Pay a little more if necessary and save yourself the hassle!
Review by Sew1017 on Expedia: Hotels, Flights & Car.

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