App fine, forget about live support — it is MIA – Expedia: Hotels, Flights & Car Review

New BUG on Expedia, they do a bot check every time you fire up the app — after you pass that it hangs and fails to recover — not sure who is in charge, but they need to be FIRED !!! How much more badly could someone screw up ??? Old review follows: Im an Expedia Gold user — been traveling constantly since Nov 1, 2020!! The app usually works fine. I had a potential change in plans in early July 2021 on a prepaid (to Expedia) 2 night stay — front desk of hotel said fine to change , but you prepaid so have to talk to Expedia about an early check out. Reasonable so far… but calling Expedia proved a huge waste of my time — they claim its too busy with the re-opening — but the only available reps on the phone cannot DO ANYTHING !!! So, I guess I have to book direct with hotels so that I can have customer service !! Is that how you want to play it Expedia??!? Its not me, its you
Review by SVOTA on Expedia: Hotels, Flights & Car.