I’m free. I finally switched to Apple HomePod Minis – Sonos Review

I love updating this review every now and then, when I’m reminded of how terrible a product this is and what nonexistent customer service they had. I was recently at a friends house and listening to his records cut in and out through his Sonos system as it lost connection. Ahhh how I don’t miss it! It’s finished. I’ve waiting years for these beautiful but painfully challenging Sonos devices to catch up and build an app that works. Sadly, it never happened. Last weekend, I purchased a pair of HomePod Minis from Apple and the next day, I listed my entire Sonos system on Craigslist. I’m out. I’m so happy to have a system that works!! Sorry Sonos. You’re losing a star. The UI is awful, everyone knows that. But now, the hardware is failing. I have a pair of speakers and a sub in my living room. The sub has just stopped working. The kicker? The app doesn’t even tell me! It seems to think it’s all good to go! Sonos! Please stop spending money on paying Thom Yorke to curate a radio station and make products that work.
Review by evanseesred on Sonos.