WiFi Gateway offline! – Smart Home Manager Review

It sure would be amazing if you guys fixed this WiFi gateway offline issue. My gateway is plugged in. I have reset it many times and unplugged it, waited over 30 seconds then plugged it back in and I have had one of your technicians come to the house. The response I got was that it’s a problem with your system and won’t get fixed until enough people have an issue with it. Here is my issue…. I do not have unlimited data but I do have 4 kids that think they have unlimited data and the only way that I can prevent data overage charges is to restrict their access to the gateway but I cannot do that until this gateway offline problem is fixed. Hopefully you guys are willing to eat data overage charges until this is fixed otherwise ill be looking for a new provider that has a fully functioning system.
Review by Emmons9 on Smart Home Manager.