Do NOT BUY from here – GOAT – Sneakers & Apparel Review

Customer service does absolutely nothing. I’m not sure if they’re trying to handle request or just smoking weed all day at home. I exchanged 19 emails. With the need to change my delivery address because they went way past Christmas and the expected delivery time by 3 weeks. The worst part is they replied in gibberish making me believe I would be able to fix this issue. Just for today to come and then send my package to the wrong address. I reached out 3 weeks ago before they even received the shoes for that request, somehow they were unable to change the address in their system that entire time even though the shoes weren’t even close to the shipping part yet. Exchanging 16 emails over the last 3 weeks constantly looking waiting everyday for their reply is one of the biggest regrets of my life I have seriously lost hair over these people. They talked me in circles about options and made themselves look good just to end up doing absolutely nothing for me and my order. Never using this app again.
Review by michael .h on GOAT – Sneakers & Apparel.