a great product suggestion from a PM – Amtrak Review

Hello dear app devs and product managers ? as your fellow product person, I have a quick suggestion! if you could make it easy for your users to make a purchase that would improve the user experience tremendously! think about “buy now” button on amazon. let me select default options and in the future all I should do is to select my time/seat and confirm my purchase. At the moment, I need to make selections that will never change, I will NEVER have a pet with me, I will NEVER buy insurance, and why do I have to select my birthday each time?! (this is something new I have been asked recently) Even terms and conditions, you could cover this when you’re creating an account, and have the user agree again if things change. Please please save me and other passengers, hours every year! Thank you (and promise I will come back and change my star to 5 stars).
Review by Emrekant on Amtrak.