Online shopping needs updating – Michaels Stores Review

I’m an avid online shopper,,especially during a pandemic. But this app for online shopping is below par. First, select any category and see listed items. 99% of the time the items are not available in store OR online. If an item is not available, don’t list it. 3 pages of items and I found only 1 item available, and it wasn’t anything I wanted. Create a better navigation. When I shop by category, I often get bumped straight back to the main shopping page. I helped develop a mobil app, so I’m well versed in knowing which “back” button to press. Yours is glitchy. Also, if I choose to open an item to look at the details, when I back arrow out, it takes me to the top of the page I was scrolling (and not to the area of the page I had been on). More often than not, I intend on making a purchase, but 5 minutes in the app and I give up. Between the unavailable listed items (even when I use filters correctly, items display and are unavailable in any way) and then having to retrace my steps, it’s entirely too frustrating to purchase from you. A little more effort to code a better app could raise your sales tremendously. Especially since my friends and I are the types of women who like crafts (and as they say, collect the supplies, lol). If you update it, add me as a Beta tester please!
Review by JLHLuigi on Michaels Stores.