Starting to hate the app? – Curtsy — Thrifting, Delivered Review

At first when I got the app I ordered quite a few things. The sellers were super sweet and some even included little notes which I loved! Here recently I’ve tried ordering multiple items from different sellers and they just don’t respond or avoid the fact that I’ve bought their item so I have to go through curtsy support to get my refund. I’m starting to get very angry about this because it’s happening to me more and more. 6 out of 16 items I tried buying I did not get strictly bc of the seller. I simply believe a seller shouldn’t post something they are not going to sell. Although it is technically the sellers fault and not Curtsy’s I still believe that some kind of consequence should be given to sellers who do not actually sell the items they are posting to sell, especially after someone has already took the time to pay for the item. Sellers are also not descriptive or honest enough about items. I ordered a sweatshirt from one seller and received it with disgusting armpit sweat stains that was not at all mentioned. I’m weary to even buy items anymore bc of the amount of uncertainty that the sellers on here bring to the app. These problems need to be fixed or I will completely delete the app and find a better one.
Review by Johnna? on Curtsy — Thrifting, Delivered.