Replacing all Sonos with something else – Sonos S1 Controller Review

Because of their terrible Apps (bad communication from their company, errors that lead even their Customer Care Techs 3+ hours to attempt to resolve (yeah, try doing something as simple as updating your WiFi password - good luck), Apps that force upgrading to other versions that then fail to work: Sonos has failed. This is a real shame, because the sound is pretty good when their equipment does work. Every other competitor seems to offer Apps that are reliable and don’t waste your time and energy when all you want to do is to select music quickly and enjoy. We went from “Please take our money, we want more Sonos speakers” to “Hours of frustration, only to have the Apps break again in a month, equal removal and replacement of Sonos from our homes — Not worth the effort, nor time, nor frustration.” Reading through other reviews on Sonos’ Apps, it’s clear that we made a huge mistake trusting Sonos to deliver good products. We’ll eat our investment in their equipment and go back to using proven platforms that work when you want them to.
Review by SJ - Austin TX on Sonos S1 Controller.