Not affiliated with GTL? – GettingOut Review

Customer service rep just told me this is not affiliated with GTL (despite it being called GTL Getting Out) and therefore I could not transfer funds from the visitation account to the telephone account. My friend is unable to use the tablet at her facility, and will never be able to utilize the feature for the remainder of her sentence. And so, to get a refund I must wait until she is released. In the meantime, I must call before every 60 days goes by so the funds don’t expire, at which time a refund may no longer be qualified for issuance. But if I don’t want to call every 60 days, that’s ok, too. If there’s any money left, then I can request a refund. ??? WTAF
Review by Chagrinned on GettingOut.