App is so slow and unusable – U-Haul Review

App is terrible. It was so slow it took us over an hour to get the code for the lockbox for the keys to the truck. Customer service can’t help you because everything has to be done through the app. Drop off took another 45 minutes of slow app loading and we finally just gave up and submitted pictures of pictures. When we got the truck it was dirty and had what seemed to salt all over the bed. We had to sweep the whole thing out before we get started. The whole process put us 2 hours behind schedule. Very frustrating experience and will likely not use U-Haul services again.
Review by rbot12 on U-Haul.