Good app, bad business practice – Blinkist: Big Ideas in 15 Min Review

After a year my subscription renewed automatically. I got email after it was renewed (where I could not cancel automatically), instead of a week before so I can consider if I want to continue. I know there is option to cancel auto-renewal, but the default is auto renewal. I submitted request to blinkist, and they offered refund. This is nice (and hence I give 3 stars and not 1). But it is still a bad customer service practice to renew without a reminder before.
Review by Eyalkr1 on Blinkist: Big Ideas in 15 Min.