App is crap – CVS Caremark Review

I can't believe I'm saying this but I actually miss the Express Scripts app my employer had previously. This app is confusing, slow, missing core features, displays inacurrate or conflicting information and can't auto log you into its web version which it dumps you to because of all the missing features. The web site is even worse at least me trying to use it from my phone. I also end up getting the app stuck on black pages. All I want to do it refill prescriptions and it seems to fail the most here. It can’t show me prices and when it does it can’t tell me why it costs that much and even worse when looking at different pages it shows zero. The progress on the refills it blank so I have no idea what is going on. When I try to change payment information to my FSA it tells me sorry feature coming soon and dumps me to the web which continually keeps asking me to log in multiple times or preform multiple security checks.
Review by j0537 on CVS Caremark.