Terrible update – Walgreens Review

The current update has eliminated all basic functionality of the refill process in converting all prescriptions to auto-refill or not. This is unnecessary and wasteful for “prn” or “as needed” medications which don’t need to be refilled monthly. The only way to get a refill is to turn on auto-refill, yet having done so two days ago there’s no indication that the pharmacy is processing it causing me to have to call the pharmacy to check. This is 2022, we’re supposed to be going forwards not backwards. Does anyone designing these apps actually know how prescriptions work? It’s not rocket science, just bring back “request refill” options and/or “refill by account.”
Review by frustr8ted1 on Walgreens.