Zero customer service!! – Vivid Seats | Buy Tickets Review

This is a computer ran company. Terrible customer service, it’s so bad it doesn’t exist Their phone service has you go thru a lot of options just to tell you they are a ticket re seller. I bought my tickets before they required people to be tested for covid to attend, then when they made it a requirement we were ok with it .now we can’t get a covid test due to the lack of tests and overwhelming 6 hour lines from people getting tests for covid. We are trying to figure out how to proceed and can not get a answer or a person on the phone! I recommend staying off this site and only using Ticketmaster
Review by guy thats acount got on Vivid Seats | Buy Tickets.