Where’s my reward – Rewards - Prizes & Rewards Review

UPDATE: I did receive my award. Thank you for your diligence is getting the problem resolved. On September 9th I earned a $25 Amazon Gift card. Under FAQs, it states it will take 1-2 weeks for you to receive your reward. It is now been a month and I still have not received my reward. I have sent 3 emails only to receive the traditional email sent out via support. I’m still waiting to hear back from you and to receive my reward. I have decided to delete the app from my phone and lose whatever points I have earned to date. You were better before you switched over. I’m disappointed and frustrated because I had over 30,000 points earned so I could earn this reward. You get one star rating from me on this. I hope others have not gone through this like I have. On the app it doesn’t show my previous reward points at all. I sent another email to support about 3 weeks ago and never heard back from anyone.
Review by goldendiva0817 on Rewards - Prizes & Rewards.