Horrific corporate app – Verizon My Fios Review

This is the worst app I have unfortunately installed. Takes almost a full 60 seconds just to initially load. It’s covered in completely irrelevant banner messages/ads that are impossible to dismiss but overlay anything you are trying to actually do. They also push you to use their chat feature for support which is an abomination. It constantly disconnects you from the person you are talking to and there is no way to reconnect to that agent, so you spend all your time repeating yourself while accomplishing nothing. Also if you use ANY other app then the Fios app refreshes entirely, making you wait another 60 seconds for it to load while also disconnecting you from the agent as well. This app makes me want to drop Verizon entirely.
Review by SurlyJew on Verizon My Fios.