Won’t connect to Wi-Fi – iHome AVS Review

Got my grandmother the iHome iAVS16 speaker for Christmas and we have tried to set it up for 5 days. We’ve reset the device settings, unplugged and replugged, and still nothing. Tried to request a service call and no one responded to the phone call or email. Would love help on how to connect.
Review by Marie Non on iHome AVS.