Horrible experience start to finish – U-Haul Review

1) app NOT user friendly 2) center employee dropped and F bomb while helping us 3) center employees not helpful at all- just kept saying use the app (again not user friendly) 4) first truck wouldn’t start 5) replacement tru h didn’t have working lights (after loading) 6) basically had to find my own replacement truck 7) they have 72 hours to call - over a week and haven’t heard from them 8) the only easy friendly part- the drop off location was super friendly and kind DO NOT RENT FROM U-HAUL Previously rented from Budget and it was a smooth easy process. So sad U—Haul isn’t
Review by User569 on U-Haul.