Very very upset! – JCPenney – Shopping & Coupons Review

I ordered one pair of jeans and a jacket, the next day I got an email that those jeans are not in stock but they’re still looking to find , then I called JCPENNY and told them few times that if they don’t have those jeans, please cancel my entire order because I wanted those jeans more than the jacket, because I already purchased one of the same jacket, this I ordered to make the amounts to get home delivery because they didn’t allowed store pick up, so I decided to give to the jacket to give a friend. And I told her few times to make sure that either I get everything or cancel my order. But surprisingly they sent the jacket with in few days and canceled only my order for jeans. I called back and told them that how specifically I said that what I wanted, and She insisted we canceled the rest , not the jacket, then I told her as because you guys record all conversations, please try to find it and listen again. Then I told her I don’t want to go to the store to return the jacket, can you please send me level and I will send it back, in fact she offered it first and I said okay, please do, waiting for few days, nothing… then I have to go to the store to return the jacket! Now how do you think I would feel about this purchase and the entire ordeal? For me I wanted to give a minus star if I could!
Review by RoselinNYC on JCPenney – Shopping & Coupons.