Bad service – U-Haul Review

The online app allowed us to reserve multiple items. But when we arrived to the location for an online check in. The utility dolly and the furniture were not available and the store was closed. They offered me to drive the truck to the other location to get the rest of the items but I will still get charge for every mile, even that was not my fault. When I came to do the check out for the the online return the application the pictures for the odometer and it took over 30 minutes to do this return. I had to come later to retry it with a different phone. Bad experience overall because also the truck was not in a good condition.
Review by crispr2006 on U-Haul.