Never received order – Deliveroo: Food Delivery App Review

I ordered a pizza and it said it would be delivered in 20 minutes. I waited 3 hours and finally it said it was being delivered, only to have it be marked “delivered” even though I didn’t receive anything. I requested the order to be redone, only to have an attempted delivery at 3am, eight hours after the initial request. I have been trying to contact the Deliveroo Twitter page to get help but they are completely unresponsive. I will try email and then possibly phone. At this point I just want my money back. I will never use Deliveroo again. Absolutely shameful.
Review by dawsonwhore0987 on Deliveroo: Food Delivery App.