Good but annoying – SimpliSafe Home Security App Review

After a few years of using this app, I have found it to be up and down in terms of its reliability. It’s been updated and many of the old issues a long since fixed. However, it still has some issues that make it frustration to use sometimes. I have a lot of issues with the app claiming it cannot connect to the base station(while on the same network). Sometimes it sets the status but the app doesn’t reflect it. For example, I can use it to de-arm the system and it will spin and spin. I’ll finally decide to enter the house and use the keypad only to find that the system is already off. It’s also EXTREMELY annoying that it keeps logging me out every 30 days, and then requires a code it texts to me to complete the sign in. I completely understand the purpose, but if I have used the app in the last 30 days, there’s no point. That means there is a 1 in 30 chance that if someone got my phone and tried to use the app that the thief would be unlucky enough to be signed out of the app. Defeats the purpose. Additionally, I used to use Face ID to unlock the app. Even MORE annoying is the fact that this setting defaults to off when I have to sign in again. That is nothing more than poor design that my settings are reset just because the app signed out. It’s easy to use and is definitely a nice feature, but be prepared for a lot of ups and downs with the user experience.
Review by Pooky254 on SimpliSafe Home Security App.