Major bug issues on the App. – Old Navy: Shop for New Clothes Review

Created an account and placed an order, exited the app, got back on day later to check shipping, tried to log into my account, it said my account didn’t exist and had no existing order, so basically the app lost it, I called customer support they found the order, so I mean, it’s whatever. It was delivered, just had no tracking and no History the order ever existed. Would also like to include that, everytime I open the app it instantly says “uh oh unable to connect please try to refresh” like it didn’t even try loading it just instantly says that when opening the app. Also, when logging in to my account, it takes 2 try’s every time, like that’s so inconvenient to enter my email and password TWICE just to check on an order. After the first attempt, it says “uh oh! We weren’t able to complete your request! Please try again” EVERY SINGLE TIME, but After the second attempt it works, of course lol, that’s literally annoying. I love shopping online for old navy but the app is so inconvenient. Would like to know who even rated this a 5 star.
Review by nikita atkerson on Old Navy: Shop for New Clothes.