Good food ruined by poor execution – Whataburger Review

This would be a five star review, except for one thing: how to get the food. The hours for pickup through the drive-thru are crazy and never available. Curbside orders are ignored (I waited 15+ minutes on multiple occasions just to have to go inside to pick up the food that was waiting there; which would have been fine, if I was told to come in rather than wait with my blinkers on). When I’ve ordered breakfast and had to select walk-in, the restaurant was closed to walk-in and the employees were upset with me. It seems like almost every time there is some error in execution of the app. The app is largely good, and the food is great. But get your execution together or your customers will be extremely annoyed.
Review by legaloceagle on Whataburger.