App good, customer service so bad! – GoodReader PDF Editor & Viewer Review

The one star is for customer service. The app has been wonderful for the last couple years, but a couple months ago I began experiencing error crashes. I emailed my error crash reports every time and also sent separate emails to customer service. My first couple of emails were responded to, but then all of a sudden responses stopped. I continued to email, but have heard nothing for weeks now. Unfortunately, I continue to experience the crashes and so forced to move on to another option for pdf viewing, filing, annotating, etc.
Review by CLTEL on GoodReader PDF Editor & Viewer.