Good for buying tickets but not much else – NJ TRANSIT Mobile App Review

I have used the NJ Transit app for a little over a year. I am generally happy with it for buying tickets as well as planning trips before you buy the ticket. When you are on the train, however, I have not been able to find a way to view the station stops ahead to determine, for example, when to get ready for a station stop or transfer. Once you have boarded the train, you cannot (or at least I have not been able to find a way to) view the stops along your particular route and departure. (The trip planner tells you only that the train you are on has departed. Duh!) Once, after a long time of fiddling about, I was able to trick the app into listing the stations by manipulating the departure time to an earlier one. But most often I have to text my wife along the route so she can tell me if I have to change trains. That is often a problem on busy trains since the conductor rarely reaches me before the station change is upon me. I have asked the conductor how to do this on the app but they will tell you that’s ‘not their department.’ They will only tell you to ‘stay on the train until the last stop’; in other words they will treat you like an incompetent imbecile. Not all trains on my route are direct trains. It would be a nice feature if one could look up the above info on the app AFTER buying the ticket. I sometimes forget, or am too busy, to do it before and then I am stuck, having to txt my wife. Or asking the other passengers for advice. This should be an easy fix.
Review by WQYGHDgH on NJ TRANSIT Mobile App.

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