DISAPPOINTING, ISSUES NEED FIXED – HomeWAV Review

I don’t know what’s going on, however, being constantly kicked off and having precious funds taken because the app is malfunctioning is very disappointing. My husband is currently in the local county jail and for some odd reason, HomeWAV isn’t working the way it usually does. It keeps logging me out and kicking us off in mid-conversation, then not allowing us to re-login. I have noticed you have been receiving some really bad reviews lately and I don’t know if you need to update the app to get rid of whatever is causing these issues or what. The last update was over a month ago. My husband and I have a 3 year old daughter as well and I’m gets very upset when our video calls get interrupted and then we can’t receive calls for at least 30 minutes after getting kicked off. It’s also taking more money then it should when it happens. It’s $0.20/minute as of right now per call. We are tight budgeted as it is and for us to put funds on his account just to be constantly kicked off is a bit upsetting. Hope you guys figure out what’s going on and are able to fix this in a timely matter so that others like myself are able to talk to their loved ones.
Review by completely screwed over on HomeWAV.