Full version Purchased in 2016, now they claim there’s no record – Polarr: Photo Filters & Editor Review

Purchased in 2016, full version, and assured there would never be any further purchases. Emails reflecting my purchase would be grandfathered from any further cost per the original agreement. I now have two different versions, one on my IPAD pro that now asks for money for every thing I used to use, so I am now locked out. However, the one on my iPhone seems to still be operation, but the format is very awkward, and editing on a Iphone screen Is less than acceptable.I did contact Polarr in regards to this issue over one month ago, exchanged over 11 emails, and various screen shots to a woman name Scarlett. Nothing has been corrected on my issue since August 1st, (41 days now). I have sent her screen shots of my app purchases, Polarr edits with the computer dates from my file logs. Today is 12-25-2021, they still require money if I want any upgrades, no horizontal screen support for your iPad or horizontal images you wish to work within on a full scale. Although this program is decent, it in not nearly as good as it once was.
Review by Tollster on Polarr: Photo Filters & Editor.