Lost of information – Field Service Assistant Review

Recently I checked all my FS time entries and noticed nothing was there, I lost all the entry for this new year. I have the E mail I had sent to the FS overseer, but I have no way to recover the entries for the month of December. This is the second time this happened to me. Is there any ways how I can recovered my entries for December? Why is this problem happening? Is there a way to fix this problem?
Review by melanpol on Field Service Assistant.