Used to Be Great, Now a Borderline Scam – Thumbtack for Professionals Review

Thumbtack used to be great and fair for pros. Unfortunately, as usual, it all went downhill. Their method of automatically charging for leads is insane. Example: I got charged nearly $40 for a photography lead not only on a date I am unavailable for, but the customers budget was half what my listed quote would be. I started using Thumbtack in 2017. Back then, you only paid for leads that you chose, and the prices were also much lower than they are now. The system was great, I could check the date, scope, and budget of a job as well as the lead price before deciding if I wanted the lead or not. Over the last couple of years, I didn’t really use Thumbtack at all, seeing as the pandemic made wedding photography a lot tougher. But I recently decided to try it again, and absolutely hate the changes they have made. Now, while they do put some jobs in the “Opportunities” tab this way, the main way is to blindly charge the pro before they see any of those details. Furthermore, they penalize you if you don’t pay them weekly for leads by eliminating you from customers search results. If they go back to the old system, I’ll consider using them again, but as it stands it seems like a blatant rip off to small business owners.
Review by davidcook92 on Thumbtack for Professionals.