The entire infrastructure is a mess – Seamless: Local Food Delivery Review

I get a lot of pickup orders for n my neighborhood, so I often see firsthand the extent to which this entire system has collapsed. To many users it may seem like the drivers are doing a bad job, but behind the scenes the technology seems to be barely functioning. Delivery drivers are constantly showing up at participating restaurants to pick up orders that the restaurant is completely unaware of - often resulting in uncomfortable arguments. I just went to a restaurant to pick up an order I had placed - after being told the order had not gone through… the employee at the restaurant said that the order had JUST appeared. I had to go back home and wait because the order was not going to be ready for a while. The restaurants and delivery drivers really seem to be doing their best. The frequent delays these days seem to be completely technology related.
Review by Matt453374327 on Seamless: Local Food Delivery.