One star is being generous – Dolly: Moving & Delivery Help Review

Scheduled my dolly to be there between 4-430 I. 12/21. Needed a spare bed in the house for Christmas. The day of the move. I clear all the pathways, set up the room to receive the bed and then get a weird text from them saying they’d be there in an hour. I told them that’s not what we scheduled and we couldn’t do earlier due to work. No response. So 4 o’clock 415,430 came and went and no dolly. I message d them and they said they were held up on another job and they were on their way. And would be there in an hour. Now more than 2 hours away still no dolly and my fiancé has to leave. Yes I call them again and they are now 20 mins away. Then I receive a call from customer service asking me if I want to cancel. What no, I want what you promised and what I paid for. Too late. Unless you have all the time in the world try someone else.
Review by unreliable and indifferent on Dolly: Moving & Delivery Help.