Overcharged me and refuses to refund – Wag! - Dog Walkers & Sitters Review

I was overcharged $20 by wag in November 2021. They offered to give me a credit. I said I preferred a refund. They supposedly sent the request to that dept. it has been over a month and there is no response from them. They stopped responding to my original request and any new ones. They didn’t credit my account either, so basically they just stole my money. The walkers are great. I wish I could just pay them independently and cut wag out. Since they ripped me off, I’m assuming they rip off the walkers as well.
Review by Alison Klossner on Wag! - Dog Walkers & Sitters.