Confusing – OptumRx Review

This app is difficult to navigate and confusing to interpret when a new prescription has been received and when it will be filled and delivered. Each prescription is not well separated so that you know which is which. They even list medications filled by different pharmacies but without identifying as such-this adds tremendous confusion when trying to determine if a new prescription has actually been received and filled. I always end up having to call them to make sure my prescription is going to be filled and delivered. They need to clean up the user interface so that new vs old prescriptions can be differentiated. Not a pleasant experience.
Review by Mkihl6 on OptumRx.