App ok, customer service, not so much – JCPenney – Shopping & Coupons Review

Placed an order, great and pricing great. Was to be delivered by 12/15-12/17, order statues shows processing, call the customer service number, automated useless info says shipped, no tracking number, went to the app, still shows processing. Still not delivered. Sent 2 emails for information about tracking……….crickets. No response.
Review by Jericanes on JCPenney – Shopping & Coupons.