Not a trustworthy or reliable app – Deliveroo: Food Delivery App Review

The food often comes very late, often with less than Half of the things I asked for. I’m not given the courtesy of the option to cancel my order when things are not going to be delivered as I requested. And they prompt for a tip ahead of time, which means I’m often actually tipping for this terrible service. When you complain about a missing item you are given the option of a refund or a Deliveroo credit. What they don’t tell you at that moment is that the delivery credit will expire within three months. No you find that out after you’ve already chosen and it’s too late. And then customer service tries to hang up on you multiple times.
Review by magical-claire on Deliveroo: Food Delivery App.