Leave it alone – Albertsons Deals & Delivery Review

I just wish you’d leave it alone in one way. STOP the changing. Right now, it’s not too bad. I’ve been ordering online from SW and Albertson’s for 16 yrs. There seems to be one person? in charge of thinking up all the changes they can make to frustrate us! I’m over 81, not thinking as sharp. I’m sure a lot of online customers are older. One concern lately is I’m not being given substitutes for unavailable items ( I did not check the box where it gives permission to not sub) We order because we need it. Another concern is TIPPING. For 16 yrs Albertson’s said there is a strict No tipping rule. Once in awhile, I left one they did not take. Then, suddenly, a driver texted me, bawled me out because I left no tip! She (?) was rude! I emailed Albertson’s to ask about this, NO RESPONSE! For the last 3x I’ve left a tip. I’m running out of cash! Someone explain. Do I dare leave a check as a tip?? Whoever is doing the online shopping changes could answ emails instead of thinking up ways to frustrate us more!
Review by lindafaem on Albertsons Deals & Delivery.